our stay in lugano was fantastic. the hotel we chose was close to the center and the staff was friendly. the room was comfortable, and the breakfast was a highlight of our stay.

No hot water for showers.

We were pleasantly surprised by the comfortable beds and the cleanliness of the room at Hotel Ceresio. The bathroom was neat and well-maintained. The location of the hotel was also a major advantage, with the city center and Lugano lake just a short 5-minute walk away. The free WiFi provided was a convenient feature as well.

In terms of specific situations, we had a minor issue with the window shutter blinds mechanism being defective, but the staff promptly addressed it when we notified them. Additionally, the breakfast served at the hotel was tasty, although it could have benefited from more variety.

If what you are looking for is a nice clean pace to stay at night while you spend the day out discovering Lugano, this hotel is the perfect budget friendly place!

Parking is free and ample, that's very handy in this city. The air cond is pretty good, the rooms are quiet. Reception was warm, though it is a large hotel that otherwise doesn't have much character and looks dated. It was one of the best value we could find in this city at that time.

Wifi is only around reception area, the breakfast wasn't really exciting, our room didn't look inspiring, not massively comfortable, especially the mattress. Though parking is free it is a huge pain in the butt to find the hotel (very busy 1 way system all around the area) and even worst to find the parking.

Clean rooms, excellent continental breakfast, perfect location near the lake, friendly and helpful staff, good air conditioning system.

Nothing all excellent.

at least there was ceiling fan with remote control

Breakfast buffet is very mean. Croissants were certainly from a previous day and not fresh. Same for the fruits which seems to have been on the table for days

The location was great, close to the city center and the lake which was perfect for a Thanksgiving stroll. One of the best aspects was the friendly staff who assisted me with my check-in and provided me with maps and tips of the area. the free Wi-Fi offered was a nice touch for keeping in touch with family back home.

The noise levels were quite high from both the street and within the hotel. The lack of staff and supervision after a certain hour made it difficult to get assistance with any issues that arose in the room.

I really enjoyed my stay at this hotel. The staff was very friendly and helpful, and the location was perfect. It was close to the city center, making it easy for me to explore the city. The room was very clean and comfortable, with all the necessary facilities. Additionally, the breakfast buffet was a nice touch, offering simple and tasty options.

All was perfect.

- location - parking space

- elevator - bed - poor breakfast - shower (bathtub did not drain)

C'était un des hôtels les moins chers que nous avons trouvé dans cette ville. La chambre était très propre, l'hôtel est situé près de tout ce qui à faire à Lugano et de la gare de train et les employés étaient gentils et aidants.

La chambre ne vaut définitivement pas le prix que nous avons payé, mais supposément que tous les hébergements sont chers en Suisse. L'ascenseur est archaïque. Nous n'avions pas de rideaux dans la douche, donc nous avions à nous rincer avec une douche téléphone. L'eau était très tiède presque froide. Ce sont des détails, mais pour le prix, c'est un peu insultant!

Our stay in the hotel was enjoyable and hassle-free. The location is very convenient, with the city center, lake, and park nearby. The hotel also offers free Wi-Fi and a tasty breakfast. The staff were helpful and accommodating during our stay, which made our experience more comfortable.

Some aspects of the hotel could use some improvements. One downside was that the room was not very clean and there were some defects on the walls and window shutter blinds.

The hotel boasts a conveniently central location, only a short walk away from the city center and the beautiful Lugano lake. It's also situated close to a busy street, ideal for those who enjoy a lively atmosphere. Guests may enjoy a comfortable stay in the neat and tidy rooms, with continental breakfast available. Some rooms offer separate beds or air conditioning, adding an extra level of comfort and convenience.

Regrettably, the hotel's cleaning and service standards are not consistently up to par.